At Jefferspaws, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, jefferspaws.com, or make a purchase. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information in order to provide and improve our services, including:

  • Personal Information: When you create an account, place an order, or interact with our website, we collect personal information, such as:
    • Name
    • Email address
    • Shipping and billing addresses
    • Phone number
    • Payment information (processed securely by our payment partners)
  • Non-Personal Information: We also collect non-personal information that helps us improve our website and services, such as:
    • Browser type and version
    • IP address
    • Device type
    • Pages visited on our website
    • Time spent on our website
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and actions. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and provide customer support
  • To improve our website, products, and services based on your feedback and usage
  • To send you promotional offers, newsletters, or other marketing communications (you can opt out at any time)
  • To process payments and prevent fraud
  • To comply with legal obligations and resolve any disputes

We will only use your information for purposes that are necessary to fulfill our contractual obligations or based on your consent.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with business operations, such as payment processing, order fulfillment, email marketing, and web hosting. These third parties are obligated to protect your data and only use it for specific purposes related to providing services for Jefferspaws.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but your information will remain subject to the terms of this Privacy Policy.

4. Data Security

We take your privacy seriously and implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

  • We use secure payment gateways to process payments, and your payment information is never stored on our servers.
  • We use SSL encryption to protect sensitive information transmitted through our website.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You may also request a copy of the personal data we hold about you.

  • Accessing and Updating Your Information: You can log in to your Jefferspaws account to update your personal information. If you do not have an account, you can contact us directly to request changes.
  • Opting Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
  • Deleting Your Information: You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or administrative purposes.

6. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services that are not operated by Jefferspaws. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request the deletion of your data, we will take steps to delete or anonymize your information unless we are required to retain it for legal or business purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “last revised” date at the bottom. We encourage you to review this policy periodically for any changes. Your continued use of the website after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: service@jefferspaws.com
Address: 223 S West Street, Raleigh, NC, 27603.